Privacy Policy

1. Introduction

Welcome to DataFlow ("we", "us", "our"). This Privacy Policy explains how we currently collect, use, share, and protect your data, and outlines potential future enhancements. It applies when you visit our site, use our services, or purchase developer access.

2. Information We Collect

A. Currently Collected

Usage Data: IP address, browser/device metadata, timestamps of when you request tickers or download files.

B. Potential Future Collection

We may later collect additional data such as:

• Personal/registration info (name, email, billing address)
• Contact form submissions
• Detailed usage metrics

Any future collection will always be disclosed clearly, and will be subject to your consent.

3. How We Collect Data

• Automatically: via cookies, log files, analytics, and API request tracking.
• Directly (future): when you register or make a purchase.

4. Use of Your Information

We use your data to:

• Deliver services: processing ticker requests, generating CSV/JSON, enabling downloads.
• Support commercial use: free tier vs. paid developer access (queue priority, higher throughput).
• Improve platform: track feature adoption, optimize performance, enhance UX.
• Communications: send confirmations and updates (e.g., subscription notices).

Our legal basis includes your consent, performance of a contract, and our legitimate interest in maintaining and improving our services.

5. Developer Access & Commercial Rights

Subscribing to developer access entitles you to:

• Increased limits: up to 12 tickers per request.
• Fast‑lane processing: prioritized queue access.
• Commercial use: include, rechurn, or resell data within your own products or research outputs.
• Extended history: access to full historical ranges.

All rights are governed by our Terms of Service.

6. Data Sharing & Disclosure

• Service providers: may process data on our behalf (hosting, analytics, payments).
• Compliance with law: we may disclose data to meet legal obligations.
• Business transactions: if DataFlow is acquired or merges, your data may be transferred under equivalent privacy protections.

7. Cookies & Tracking

We use cookies and similar tech to maintain sessions, analyze usage patterns, personalize experiences, and enhance security. You may manage or disable them via your browser settings.

8. Data Retention & Deletion

• Usage logs: retained for up to 2–5 years for analytics and history access.
• Account/form data (future): will follow our retention policy and can be deleted upon request.

Requests for deletion may be made via the Contact form; we will respond within 30 days.

9. Security

We employ strong security measures, including:

• Encryption in transit and at rest
• Access controls, audit logging, and regular penetration testing
• Incident response protocols to manage any breaches

10. Children's Data

Our services are not intended for anyone under 18. We do not knowingly collect data from minors. If discovered, we will delete it promptly.

11. International Transfers

Data may be transferred or processed outside your jurisdiction. We will use appropriate safeguards, such as standard contractual clauses, to ensure compliance with applicable data protection laws.

12. Your Privacy Rights

Depending on your location, you may have rights to:

• Access, correct, or delete your personal data
• Restrict or object to processing
• Request data portability
• Withdraw consent at any time

To exercise your rights, please use the Contact tab on our site.

13. Marketing Communications

You may opt out of promotional emails at any time via unsubscribe links. Operational emails (e.g., download confirmations) will still be delivered.

14. Third‑party Links

Our site may link to third‑party services; we are not responsible for their privacy practices. We encourage you to review their policies directly.

15. Changes to This Policy

We may update this policy over time. When we do, we'll post the new version with an updated "Last Updated" date and notify registered users as appropriate.

16. Contact Us

For privacy questions or data deletion requests, please access the Contact tab on our site and submit your inquiry via the provided form.